REFUND AND RETURNS POLICY
Effective Date: October 18, 2024
At TinyVibee.com, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.
1. Returns Eligibility
You may return most items within 30 days of delivery for a full refund or exchange. To be eligible for a return, the product must be in its original condition, unused, and in its original packaging.
2. Non-Returnable Items
Certain products, such as personalized items, intimate apparel, and perishable goods, are not eligible for returns. Please check the product description for specific details.
3. Return Process
To initiate a return, please contact us at info@tinyvibee.com with your order details. Once approved, you will receive return instructions. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days, and the credit will automatically be applied to your original method of payment.
5. Exchanges
If you wish to exchange an item, please contact us within 30 days of purchase. Exchanges are subject to stock availability.
For any return or refund inquiries, please contact us at:
Street: 12720 US-19, Hudson, FL 34667, USA
Phone number: (727) 863-5434
Email: info@tinyvibee.com